Charging rates & roaming

If you have questions or need immediate help with charging at a BC Hydro charger, please call us at 1 866 338 3369. Support agents are available 24/7.

Rates

Effective May 1, 2024, the costs to charge at BC Hydro EV chargers are:

* Once your vehicle stops charging, you'll have five minutes to disconnect before you're charged an idle fee. Idle fees apply at all BC Hydro chargers except Level 2 chargers.
 

Each session at our chargers is billed per second. Following your charging session, you'll receive an emailed receipt with a breakdown of your charge. This breakdown includes how long you charged for, the session cost and any idle fees before and after 5% GST is applied. You can also download your transaction and payment history (including tax details) through your BC Hydro EV account.

Charging rates are based on the labelled maximum kW output of the charger. The actual kW output received or requested by the vehicle may differ. These rates are approved by the B.C. Utilities Commission.

Authorization from Measurement Canada

Our public chargers are temporarily authorized to be used for the purpose of obtaining the basis of a charge for electricity, under terms and conditions established by Measurement Canada.

Third-party fees

Parking fees may apply

Note that charger rates don't include parking fees. Be sure to check signage or PlugShare to see if a specific charger requires payment for parking. Currently, the following sites have a parking fee that's collected by the site host:

• Nanaimo Public Parking — Museum Way
• Port Coquitlam — Translink Park & Ride (Level 2 charging)
• Vancouver — Homer Street (collected by the City of Vancouver)
• Vancouver — Kerrisdale (collected by the City of Vancouver)
• Whistler Conference Centre

For other charging networks in B.C., check PlugShare to find locations, charging costs and parking fees before you go.

Roaming fees may apply

Rates vary depending on the charging network you're using. You can see up-to-date rate information for our roaming partners on the BC Hydro EV app. Check individual chargers on the app for pricing information.

When charging through ChargeHub roaming partner networks, roaming fees will be added to the charging cost. These fees are:

• $1.25 (tax inclusive) for fast chargers
• $0.75 (tax inclusive) for Level 2 chargers
   

Charging with our roaming partners

Use your BC Hydro EV account to charge at partner network chargers

We've partnered with other charging networks to expand our fast charging network and provide drivers with more charging options.

Our roaming partners have chargers across North America, allowing you to charge anywhere with just a single account.

We've also partnered with the Agora initiative. Agora is an industry-led project to improve the charging and payment experience for EV drivers across Canada.

ChargeHub partnership

Our partnership with ChargeHub gives BC Hydro EV account members access to ChargeHub's growing partner network through their BC Hydro EV account, including:

• Electric Circuit
• Shell Recharge
• Hypercharge
• Swtch

FLO and ChargePoint

Please note, charging through ChargePoint chargers with your BC Hydro EV account is temporarily unavailable due to changes associated with the new EV app.

We're working to resolve the issue and will publish an update here, and on the app, when roaming at ChargePoint chargers is available again.

Our partnership with FLO allows EV drivers to pay for and use these chargers through the BC Hydro EV app. There are no additional fees associated with using a FLO charger.