Be part of an innovative team building connections across British Columbia.
Assist our customers throughout the province as a Customer Service Accounts Representative from one of our two beautifully renovated spaces.
Situated in downtown Vancouver, our bright and modern facility is in walking distance of several Skytrain and Canada Line stations.
Our newly updated contact centre is located only 6 minutes from downtown Vernon and features free parking and an on-site gym.
We have a culture of recognition and innovation and we're committed to celebrating success.
Recognized as one of B.C.'s top employers, you'll have access to coaching, mentorship, clubs, and activities.
Start at $18.96/hour plus 17.58% in lieu of benefits and paid time off ($22.29 total/hr). We also offer shift premiums for evenings.
You'll start with six weeks of comprehensive, paid training, with ongoing post-training coaching and support.
Be part of our unionized workforce under our MoveUP collective agreement.
We're open 7 a.m. to 8 p.m. Monday to Friday and 9 a.m. to 5 p.m. on Saturdays. We're closed Sundays and holidays.
You'll work at a contemporary workspace with sit-stand stations in bright facilities.
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We're a contact centre with a supportive team to help you succeed.
You'll interact with 50 to 100 customers per day. This role requires a high level of empathy and attentive listening to customer concerns. We're proud of our high customer satisfaction ratings, and empower our representatives to provide first-call resolution.
-Chris O'Riley, President and CEO of BC Hydro
Our mission is to safely provide our customers with reliable, affordable and clean electricity throughout British Columbia.
Our electricity generation is 98% clean, and we've partnered with over 120 clean energy projects that include biomass, hydro, wind, and solar.
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