Residential rate design
Our residential customers have diverse and evolving electricity needs, and we're working to update our rate structures to reflect feedback about having more rate choices.
In June 2024, we started offering optional time-of-day pricing and in April 2025, we will offer a new flat rate for all residential customers.
We'll soon offer a flat rate
On February 24, 2025, the B.C. Utilities Commission (BCUC) approved our request for updates to our residential service rates, non-integrated area rates and the Electric Tariff Terms and Conditions.
For more details, see current rate design activities.
What’s the flat rate?
The flat rate will provide a fixed price for electricity per kilowatt-hour (kWh) of electricity used that doesn’t change no matter how much or little energy is used. Customers on the flat rate will also have the option to add time-of-day pricing.
More information about the flat rate will be available April 1, 2025 on our residential rates page.
To catch up on our engagement activities to create this rate and how we arrived at this rate application, see our public workshops and feedback.